MIDSOUTH CUSTOMER ACCOUNT
Your work orders.
Your peace of mind.
Keep your repair history and handpiece warranties close at hand.
Opening customer accounts…
You’re in the owner view. Open any order to update its repair status, service details, and warranty dates, or to delete it. Customers and invited staff see only work orders they are allowed to access.
Legacy USPS merchant link
Use your business’s USPS-hosted label page so customers can print labels for incoming repairs. USPS handles label creation and postage; this portal stores the tracking number entered afterward.
The link below comes from the existing shipping page. Before enabling it, confirm with USPS that it belongs to Midsouth, ships to 1701 Palmer Road, Lexington, TN 38351, and uses scan-based billing for incoming handpiece repairs. The website cannot activate USPS billing.
USPS Returns setup information (opens in a new tab) · USPS business returns help: 877-672-0007
Missing a work order or warranty? It may use a different office email or still need its service details recorded. Call (877) 425-3554 and we’ll help you find it.
Update repair & warranty details
Enter the service actually completed. Warranty coverage begins on the date you record below, never on the online submission date. These details and the customer note are visible to the office.
Delete this work order
Remove this order and its recorded repair and warranty details from both accounts. Any shipping label already created remains in Shippo; deleting this order does not cancel it. This cannot be undone.