Personal service. Precision repairs.

MAIL-IN REPAIRS · JACKSON, TN

Dental handpiece repair for Jackson, TN.

Jackson dental offices can send handpieces directly to our Lexington, Tennessee repair shop. Choose how you want the repair approved, include your office details, and use our work order to tell us what needs attention.

Serving all 50 states by mail. All repairs are handled at our Lexington, Tennessee shop.

AT THE REPAIR BENCH

Care for the tools your practice depends on.

High-speed handpieces

Turbine rebuilds, replacement turbines, and chuck repairs. The right option depends on the handpiece and what needs attention.

Electric handpieces

Rebuilds and head cartridge replacements. Contact us about your model and the symptoms before sending equipment you are unsure about.

Low-speed equipment

Service for low-speed motors and attachments, with repair options based on the equipment, its condition, and parts availability.

YOUR REPAIR. YOUR INSTRUCTIONS.

Choose how you want the repair approved.

Our work order gives your Jackson office three ways to handle repair decisions. Choose the option that fits your practice before you send the package.

  1. Repair without an estimate.

    Select “Just Fix Whatever Needs Fixing!” when you want the work handled without requesting an estimate first.

  2. Request an estimate first.

    Select “Please Send Estimate of Repairs” and provide the best contact information for approval. Waiting for an estimate and a response can add to the overall turnaround.

  3. Set a contact threshold.

    Use the per-handpiece amount on the work order to tell us when you want an estimate. Make sure the person approving the work can be reached at the phone number or email you provide.

FROM JACKSON TO OUR BENCH

Your repair, step by step.

  1. 01 /

    Complete the work order.

    Include your office and return mailing details, each handpiece and its issue, and your repair or estimate instructions.

    Get the work order (opens in a new tab)
  2. 02 /

    Pack and send to Lexington.

    Protect the handpieces, place the completed form inside the box, and keep the tracking number for your office.

    Create a USPS label (opens in a new tab)
  3. 03 /

    Repair and return.

    We assess the handpiece and follow your work-order instructions. Plan for shipping in both directions as well as repair time; call first if timing is critical.

    Discuss your repair

BEFORE YOU SHIP

Jackson mail-in repair questions.

Can you pick up handpieces from my Jackson office?

Our service is mail-in only. Send your package to Midsouth Handpiece Repair, 1701 Palmer Road, Lexington, TN 38351, with a completed work order.

Can I ask for an estimate only above a certain amount?

Yes. The work order includes an option to request an estimate if the cost exceeds the amount you specify per handpiece.

What contact details should I include?

Include your practice name, return mailing address, phone number, office email, and the person who can discuss the repair or approve an estimate.

Does being near Lexington mean I can get a same-day repair?

We do not promise same-day service. Shipping time, the repair needed, parts availability, and estimate approval all affect when a handpiece is returned. Call to discuss your timing before sending it.

Have a question about your handpiece?
Email Midsouth